Effective September 15, the Department of State will retire password-based Okta sign-in for USG Other Government Agency (OGA) users. Going forward, U.S. government users not affiliated with the Department of State must sign in using either a CAC/PIV card or Okta Verify FastPass for single sign-on access to DATIM, FACTS Info, and other Okta-connected applications.
For OGA users who lack a CAC/PIV card, Okta Verify FastPass will become your new default sign-on method to access Department of State GHSD Applications. This guide provides enrollment steps for Okta Verify FastPass. If you currently use password sign in for Okta, you must install the Okta Verify Application on each device you will use to access a GHSD Application. This means you will need to install Okta Verify FastPass on your primary work computer.
Note: If you use a CAC/PIV to access Okta, then you do not need to register for Okta Verify FastPass. You can, however, use these steps to register for FastPass if you would like a back-up sign-in option.
Using Okta Verify FastPass on a Windows PC
Setting Up Okta Verify FastPass on Your PC
1. On your Windows PC, open your web browser and click this link to download the application. Once the application downloads, follow the installation instructions.
2. Once installed, click the Windows icon to the left of the search bar.
3. In the window that appears, type “Okta Verify” into the search bar, and then click the Okta Verify application.
4. The Okta Verify application will open. In the Okta Verify application window, click the Get Started button on your screen.
5. Click the Next button.
6. Enter https://state.okta.com as the sign-in URL, then click the Next button.
7. A web browser window will open and display the Okta login page. Enter your username and click next to enter password (when prompted).
8. Depending on the Windows Hello sign-in options you set up, type your Windows Hello PIN (8 or more numerical characters) and click the Next button. (Depending on your organization’s security settings, you may also be prompted to configure Face Recognition ID if you so wish).
9. After successful Windows Hello verification, your account is added to Okta Verify.
Congratulations, you can now use FastPass to access Okta-protected Department of State applications on your Windows PC!
Logging in with Okta Verify FastPass
Once you have enrolled your Windows PC in Okta Verify, follow the step below to access Okta-protected Department GHSD applications.
1. Open your web browser and navigate to https://state.okta.com or the URL of any Okta-protected GHSD application that you wish to access. Then click “Sign in with Okta Verify FastPass.”
2. Click “Open” when prompted to do so.
3. Enter your 8-digit passcode and click “Verify.”
4. You will be logged on to the Okta homepage.
Using Okta Verify FastPass on Your Phone
Confirm If You Already Have FastPass
If you use a personal or work phone to access GHSD applications, you will need to ensure that your Okta Verify app is configured for FastPass.
If you have an Android device, you can download the Okta Verify app from the Google Play Store here. If you have iOS device, download Okta Verify from the App Store at this link.
If you recently installed or re-installed your Okta Verify app, it is possible you may already have FastPass enabled. To confirm if Okta FastPass is configured on your phone, open the Okta Verify app. If the six-digit code is obscured, then you are already enrolled and no action is needed. If you do see the six digit numerical code, then you must proceed to the following steps to enroll in FastPass.
| Enrolled in FastPass already | Not enrolled in FastPass – please enroll now |
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Enrolling Your Phone in Okta Verify FastPass
To enroll in Okta FastPass, please follow these steps:
1. On your PC, open your browser and navigate to https://state.okta.com/. You will see a familiar sign-in page, and you can authenticate via password if your account is not PIV/CAC-enabled:
2. Once signed in, click your name in the top right corner of the page and from the dropdown menu click “Account Settings.”
3. Next to “Okta Verify,” click “Set up another” (if you do not have Okta Verify already, you will see an “Enroll” button for you to click instead). You will be prompted to enter your existing password to authenticate:
4. Click “Set up another.” You may be prompted to authenticate with your password.
5. Click the option to set up Okta Verify on a mobile device. Once you click this button, a QR code will display on your computer screen.
6. Download/Install the Okta Verify app on your phone from the App Store (iPhone) or Play Store (Android). Then open the Okta Verify app on your phone and click the “Add Account” button:
7. For Account Type, choose “Organization.”
8. You will be asked whether you want to add an account from another device. Click “Skip:”
9. You will be asked whether you have a QR code. Click “Yes, Ready to Scan.”
10. Use the Okta Verify app on your phone to scan the QR code displayed on your computer screen:
11. On your Okta Verify app, you will be prompted to approve push notifications; click Allow. You will also be asked to approve facial recognition; click Enable.
12. You will see the following enrollment verification:
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